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Telecommunications Operator I (Open Positions: 9)

Department: Police
Job Status: Full-Time
Days Worked: Sun., Mon., Tue., Wed., Thu., Fri., Sat.
Status: Accepting Applications
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Job Advertisement

The City of Aurora has opened testing for the position of Telecommunications Operator.

**Applicants must complete an application of employment and pass the job simulation test and typing test before moving forward in the selection process. 

Visit: www.nationaltestingnetwork.com to register for the job simulation test and typing test. There is a non-refundable testing fee of $41.00.

Under general supervision of the Emergency Communication Manager or designee, performs duties including the operation of a two-way radio/telephone to dispatch emergency personnel. Enters data, tallies calls, and maintains logs of shift activities through use of Computer-Aided Dispatch Systems (CAD). Operates LEADS and NCIC terminal, TTD and TTY equipment. Also, performs general clerical duties. 

Must have the ability to complete licensing requirements, speak clearly, work in a stressful environment, and multitask. Required to work rotating shifts during training, then first, second, or third shift including weekends and holidays.

Must be able to pass job simulation test, type 40 WPM with 90% accuracy, polygraph and psychological assessments, interview, background investigation, and meet physical requirements. Position requires a high school diploma or G.E.D. Spanish bilingual skills desired.

This is a full-time, union position. Beginning salary is $26.50/hour, after 6 months $27.10/hour, after 1 year $27.62/hour, and annual increases thereafter, plus a full benefit package.

Posting will remain open until vacancies are filled. Applications will be reviewed the 1st Monday of each month. Posting may close without further notice.

To learn more about the City of Aurora, IL, visit https://www.aurora-il.org/1111/About-Our-City  


** Be sure that you fill out an application with the City of Aurora AND complete the exam with the National Testing Network.